Howard University
Y'Maia Jackson
Oakland, CA 1 connection

Howard Alum | Operations Manager at Cisco

I'm passionate about building resilient supply chains and empowering cross-functional teams to achieve operational excellence. I love mentoring others in demand planning, forecasting, and stakeholder alignment, and I'm committed to sharing what I've learned about turning operational challenges into opportunities for growth. Whether I'm designing governance frameworks or building predictive models, my goal is always to create transparency and enable teams to make smarter decisions faster.

High-Touch Operations Manager (HTOM) at Cisco Systems

Jul 2022 - Present

San Francisco, CA · Full-time

Lead cross-functional planning and performance governance across engineering, finance, and operations, improving SLA adherence while influencing prioritization, forecasting delivery risks, and identifying operational efficiencies Build predictive planning dashboards in partnership with analytics teams, improving delivery transparency, supporting forecast accuracy, and reducing cross-functional response time

Supply Chain & Operations Specialist at Project Frog

Jan 2022 - Jul 2022

Full-time

Developed and executed sourcing and capacity strategies across complex, multi-phase projects, reducing cycle time and increasing supplier responsiveness while aligning procurement decisions with long-term supply planning and delivery needs

Supply Chain Strategy Consultant at Dell Technologies (via Kearney Consulting)

Aug 2021 - Dec 2021

Washington, DC · Contract

Designed multi-site network and sourcing strategies using volume forecasts to optimize 3PL footprint, increase regional flexibility, and reduce logistics costs by $2.1M across key markets

BBA in Supply Chain Management

Aug 2017 - May 2021

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